Delivery

We do not ship to Tasmania, Queensland, NT and WA.

If you can’t get to us to pick up your new plants and garden wares, then delivery is for you. We offer a range of delivery and shipping options to make life easier.

$34.90 Suburban Delivery, Melbourne

Deliveries are available to your door and cost only $34.90 within the Melbourne metro area, for 1 to 1000 plants. We deliver throughout the Melbourne metropolitan area every week.

If you want to take us up on the offer and you’re buying online, simply fill out your delivery address, and if we can deliver to your postcode, the option will appear. Select the Metro Melbourne delivery option. If you place a phone order with us, inform the salesperson you’d like delivery.

The area that is included within our delivery area is roughly 40kms from Melbourne CBD, but is stretched in places to reach outer hubs like Pakenham and Mornington.

Deliveries further out are often also available by arrangement, but generally cost more. See Regional Door-to-Door, Wider Victoria & Interstate Plant Transport. Just contact us to find out more.

For the sake of our drivers we have to state that this is a cheap and basic delivery. We need to be able to leave the plants roughly 3 metres from where our delivery vehicles can park, and carrying them large distances is not included in the price. If you need more help or have access problems, please phone us on (03) 9359 3331 and we can arrange extra assistance.

$49.90 – $120 Regional Door to Door Delivery

We’re very pleased to expand our home delivery areas to include key regional centres including Ballarat, Geelong, Bendigo, Shepparton and Traralgon.

For more detailed information on the postcodes covered and delivery days, please visit the Regional Delivery and Routes page.

Wider Victoria & Interstate Plant Transport

There are several plant transport carriers who deliver plants throughout Victoria & interstate. We are happy to ship your plant orders to their depots in Melbourne for a small fee. Victorian and Interstate plant transport is organised by our Orders department. Please Contact Us for further details or to place an order.

Postage

2″ and 3″ pots can be easily and securely packed and posted throughout Australia. Postage cost on 2″ and 3″ pots to anywhere in Victoria, South Australia, New South Wales or ACT is calculated automatically in the shopping cart page, and will only appear as an option if all of your items in your cart qualify for postage.

Click here to see all our plants in small pot sizes that can be posted.

We can also post other items – we’ve even posted our bare rooted trees, carefully wrapped of course, with Australia Post on numerous occasions. These require special arrangement, so for this you’ll need to Contact Us.

Holding Yard

If you see a plant or plants that you are not equipped to take home or receive delivery for today, for just a small deposit we will hold them for you in our holding yard for up to two weeks. As we often have unbelievable specials, this is a good way to make sure someone else doesn’t snap up those beautiful plants before you do.

Delivery Timeframes

Special COVID-19 2020 Delivery notice: All around Victoria, the postal, courier and delivery network is feeling the strain of lock-down demand, and here at Hello Hello Plants we are working double shifts, training new staff and delivering every day from morning to night just to keep up! That being said, there are some extra delays all round. Delivery time frames are increased to 2-14 days for Metro Melbourne and Regional VIC, with an average turnaround time of 8 days so far during September. We are constantly working on means of shaving this time down to get you your plants as soon as possible. Many of our staff are even volunteering to do a few deliveries on the way home from work to help out. Thank you to all our customers for their patience, and please remember our staff are doing their best.

We operate an expanding orders and dispatch area that handles all our delivery & pickup orders in-house, and we do our own deliveries. We often need to get plants from our farm or suppliers to fill your order, and then delivery routes are planned from there. These are realistic guidelines for delivery time frames:

Metro Melbourne Delivery: Within 1-10 business days (you will be notified of your delivery day)

Campbellfield Pick-up: Within 1-7 business days (you will be notified when your pickup is ready)

Geelong Area Delivery: Within 2-14 business days (you will be notified of your delivery day)

Australia Post: Dispatched within 1-7 business days (you will be notified when dispatched)

We always aim to get your plants to you as fast as possible.

Occasionally an extraordinary circumstance causes us not to meet these timeframes, such as a real-estate giant buying all of our stock of a single variety of a certain plant, meaning we have to call our mates and go to the extra effort to get it for you. You’ll always be notified if anything will cause your order to be delayed.